Increase profitability by eliminating rekeying and siloed documents
Charles Taylor InsureTech implemented a workflow solution for a Global Inurance Services Provider to ensure a high quality service was being delivered consistently across all their departments. By providing managers with reports on the number of outstanding tasks, categorised by teams and individuals, means they now have visibility of the tasks that do not meet predefined SLAs. This enables them to manage workloads and allocate human resources effectively and remove process bottlenecks.
Charles Taylor InsureTech implemented a document management solution to provide a large insurer with one centralised document repository that integrated with their document production tool and claims management system. The solution has elimated document silos across multiple systems and overcome challenges they previously faced with document duplication, multiple versions of documents and conflicting authorisation for content.
Charles Taylor InsureTech implemented a solution for a Lloyd's broker enabling them to elimate the need to rekey claims data from TPAs across numerous internal and external systems. They are now able to capture claims information in a standardised format, providing a portal for TPAs to submit their data which is fed into numerous systems via API integration.